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The fastest way to reach us is email. We aim to reply within a few days.
Frequently asked
How does SnackScore know what's in a product?
It identifies the product from your photo, barcode or typed name, then looks up the real ingredients and nutrition in Open Food Facts. If the product isn't in that database, it researches it on the live web and shows you the sources. It does not invent numbers - anything it can't verify is left blank.
What does the 1-100 score mean?
It rates overall food quality - nutrition (sugar, salt, saturated fat, fibre, protein), ingredient quality and processing level. Bands: 90-100 Excellent, 75-89 Good, 60-74 Okay, 40-59 Weak, 20-39 Poor, 0-19 Avoid. You can also score a product against a personal goal like low sugar or high protein.
It scored the wrong product / picked the wrong item.
For the most exact match, scan the barcode or type the full product name including the brand. A clear, well-lit photo of the front of pack also helps. If it still looks wrong, email us the product and we'll look into it.
Why does it say "Found on the web"?
That product wasn't in the Open Food Facts database, so SnackScore looked it up on the live web instead and is showing you the sources it used. The nutrition is real data from those pages, not an estimate we made up.
Is my data private?
Yes. No accounts, no ads, no third-party tracking. Your scan history stays on your device, and the photo or name you scan is used only to score that product and isn't stored on our servers. Read the full privacy policy.
Is this medical or dietary advice?
No. SnackScore explains food quality, not your health. It's guidance, not a diagnosis. For allergies or medical conditions, always check the real packaging and a qualified professional.
Is it free?
SnackScore is free to use, with a fair-use daily limit on scans. Any paid features added later are handled through the App Store.
Contact: tacticalcodeworks@hotmail.com · See also Privacy and Terms.